ABODE IOTA FULL
ABODE IOTA OFFLINE

I am waiting for a response from Abode to my last email and voicemail. The battery has not charged at all - when I unplug the gateway there is no light and the system does not work. I get the fault message when I arm the system. I get a steady white light for a while, but then the light blinks from white to greenish. I have done all of this in a sequence where I unplug the gateway (once from the wall and once at the gateway), turned the switch from on to off and back to on, and plugged it back in. I have unplugged the gateway and plugged it back in. I have tried turning the switch from on to off to on. The battery switch is on, but the battery is not charging. I saw a reference to this issue from 2017 (obviously not the Iota gateway) and have also been corresponding with Abode. When I go to arm the system I get a fault message 'Gateway battery is either missing or dead'.

Everything seems to work with the exception of the Iota gateway battery backup. (Cell service is optional and requires a monthly fee that can be purchased on your web account.I just set up my Iota system 2 days ago. The built in cellular emergency backup radio is designed to automatically switch on when the internet is lost, and switch off when the internet connection returns. Avoid placing the gateway right next to a wireless router, and always allow at least two feet of separation to prevent interference with none Abode 3rd party ZigBee devices. For multi story homes, locate it in one of the upper floors, and not in basements. The gateway performs best when located in a central area of the home, avoid placing it in cabinets where other RF generating devices are powered up. The gateways battery switch on the back of the unit must be switched to the ON position. The gateway's power cord must be plugged into an AC outlet that’s always powered. The gateway must be connected to the homes broadband internet router using an Ethernet cable (One is included in your starter kit).

ABODE IOTA OFFLINE

An offline or device missing event notification should be listed on the timeline and a fault reminder will show when the system is armed. One of the devices may have lost its wireless communications with the gateway.The low battery event will show in the timeline and a fault reminder will show when the system is armed. One of the devices may have a low battery.This event will be listed on the timeline, and a fault reminder will show when the system is armed.

The gateway may have a low battery or its battery switch may be in the off position.An offline event will be listed on the timeline and a notification will be sent. The internet connection could be down.This fault could be a number of problems: When a bright Orange LED is ON steady, = There is a fault on the gateway. Disarming the system will turn this RED Flashing LED off. When a bright red LED is flashing, the system has been triggered and is in the Alarm mode with sirens activated.

ABODE IOTA FULL

To reset this RED LED alarm in memory light, simply arm the system in the away or home mode and wait a full minute then disarm the system. This red LED helps the home owner know if the alarm has been previously activated. Abode is one of the only security systems that works with Apple Homekit. Abode is compatible with around 160 devices. You have (or plan to have) many other smart home devices.

When a bright red LED is on steady, the system has been in the alarm mode. Abode's Iota system doesn't get screwed into the wall.

When the system is armed in the away mode, the LED will show a soft red.

When the system is armed in the home mode, the LED will flash a soft red.

When the system is in standby mode and there is no issues, the LED on the face of the gateway should remain off.

Abode iota